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Pepsi Perfect - Part II 
Tuesday, November 3, 2015, 9:45 AM - General
Posted by Administrator
Pepsi really botched their first release of Pepsi Perfect, selling out on October 20, 2015 despite announcing a sell date of October 21, 2015, which Back to the Future day. So they thought they would try it again. But as we all know from Biff, history tends to repeat itself.

November 3, 2015
9:00 AM

Webserver overloaded by people wanting to buy Pepsi Perfect, limited edition. The page just does not load for a minute or two.

A page finally loads for some requests. It appears to be plain text with a broken graphic at the top. No click-able link to buy, but if you view the source HTML, you will find a link to an amazon product page. Twitter blows up.

9:02 AM
Loading the amazon product page shows the "Currently Unavailable" status, as it does today. Twitter is very confused.

9:03 AM
Amazon product page shows Pepsi Perfect available for pre-order. I am able to add to my cart and check out as usual.

9:06 AM
Pepsi twitter account sends out direct link to the the product on amazon. Presumably their server is still getting hammered.

9:08 AM
Twitter users start to report problems once it is in their cart. It disappears from the cart, invalid shipping address errors for addresses previously used and sell out notifications at check out.

9:11 AM
Pepsi twitter account announces sellout.

9:13 AM
Amazon product page is showing "Currently Unavailable" status again.

January 4, 2016

The estimated delivery date. So much for 2015.

Updated: Corrected time for sellout tweet.


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Customer Service is Dead at UPS 
Sunday, March 6, 2011, 3:51 PM - General
Posted by Administrator
What follows is a copy of my recent correspondence with UPS "Customer Service." Despite offering to "rectify this situation" and asking me to contact them for "additional assistance," I do so and get absolutely NO RESPONSE. I now plan on boycotting UPS and choosing ANY other delivery service, even at an extra expense to myself. I encourage others to do the same.

The service offered for an additional cost does not even address my problem. I cannot believe they want me to spend more money on a service when they can't even complete a basic level of service! I request they explain how they will "rectify this situation" in the future, as they said they would, with no answer.

Since the email exchange, there has been no improvement in service as I requested. I have received many more packages and not been notified. Even days when I am at home all day, there is no knock on the door, not even an attempt at a real delivery.

----------------------------------------------------

These packages (tracking numbers included) were delivered during the past few days to my rental office. I did not receive an infonotice. You need to provide infonotices in the future when you deliver a package and no one is available at my residence. This has been a continuing problem both at this residence and my previous residence. How am I supposed to know when "surprises" arrive from others? If the problem is not corrected I will actively choose other carriers for my shipping needs and tell others to do the same.

----------------------------------------------------

Dear Neil,

Thank you for your e-mail. I have checked the status of your shipments in our tracking system. Our records indicate that your shipments were delivered on 12/15/10 at 9:47 AM to the following address:

<REDACTED>

Your shipments were signed for by the following individual:

LONG

For future use, UPS shippers can obtain immediate Proof of Delivery (POD) information--including the delivery address and an image of the delivery signature--by using our online Signature Tracking service at ups.com. For more information on how to use this free service, please visit the following web page:

https://www.ups.com/myups/info/sigtracking?loc=en_US


Your comments are very important to us. Feedback such as yours allows us to continually improve our services. I completely understand your frustration, and I appreciate your cooperation as we work to rectify this situation.

Please contact us if you need any additional assistance.

Steven S.
UPS Customer Service

----------------------------------------------------

Hi, I don't think you understand my point. I already have the packages. The problem is that I was not notified by UPS that they were delivered to my rental office. If I did not have the tracking numbers, as sometimes happens, I would have no way of knowing they were waiting for me.

And actually your system is showing me that one of the packages was delivered on 12/15 and the other two were delivered on 12/16. So I should have had at least two Infonotices. There were none for any of these packages. Please explain your plan to rectify this situation for future deliveries. Thank you.

Neil
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Slashdot - My account of my own Slashdotting 
Friday, November 7, 2003, 3:00 AM - General, Computing Technology, Hardware
Posted by Administrator
This is a timeline of the events leading up to and following my post to Slashdot. All times Eastern Standard.

Saturday, November 1, 2003


3:36:17 PM I randomly visit www.purdue.edu.

3:44:08 PM I notice an interesting headline about a Sun donation to Purdue. I also see a picture of the Linux cluster, which I had visited in August. I follow the link to the article at the Purdue University News Service.

4:00 PM After reading the article, I start scheming. I think Slashdot would love this in conjunction with my images from the Purdue Machine Room, which have more images of the Linux Cluster. Its too bad my server could never handle all of that traffic with my 128 kbps upload speed via DSL. The "Slashdot Effect" is notorious for crippling websites due to the high amount of traffic. I need a mirror. Why not post them to my webspace at Purdue? Expert can probably handle the load.

4:35 PM Upload of images to expert.ics.purdue.edu begins. I begin work on a PHP page that will automatically display the thumbnails and provide links to larger sizes, including the file size. After completion, I realize that my home directory one level up will redirect to my home page on my server. I predict that my website will see a "Secondary Slashdot Effect" as people will try to visit this URL.

6:03 PM Upload to expert.ics.purdue.edu completes.

6:15 PM I make an anonymous submission to Slashdot.

9:16 PM My article is posted on the Slashdot main page by CowboyNeal.

9:49:00 PM I see my post on Slashdot while computing in the living room in my apartment on my laptop.

9:50 PM I begin sending out e-mails.

10:16 PM My boss Thomas calls me stating, "That's cool as hell." He is featured in a few of the images on my page. Then he requests that I add a page counter.

10:39 PM Tom calls again. We discuss the hit rate, at this point, about 50 per minute. I say, "I hope the expert people don't kick my ass."

11:40:29 PM An e-mail is sent to the Purdue Linux User Group (PLUG) mailing list regarding the article.

Sunday, November 2, 2003



12:30:00 AM Initial traffic graph for my DSL connection. The blue line indicates upload traffic. You can see my upload to expert followed by the "Secondary Slashdot Effect" of my webserver. Usage peaks at 137 kbps and 208 total visits today.


4:00:00 AM Seven hours after posted on Slashdot. Logs on expert show over 403,461 total directory views. 10,272 page hits. 13.35% of total bandwidth moved via the webserver, 12.28 GB moved!

11:15:00 AM Website traffic continues throughout the night and into the morning.


Monday, November 3, 2003


12:15:00 AM Website traffic finally begins to taper off. 588 visits since November 1. Spikes from visits will continue to be seen for days.


4:00:00 AM 748,483 files served out of my directory. 22.79% of traffic moved. 18,685 page hits.

Tuesday, November 4, 2003


12:13 AM I send an e-mail to thank the expert sys admins.

4:00:00 AM 774,305 files served. 19,338 page hits. 21.67 GB served, 24.39% of the total.

Friday, November 7, 2003


4:00:00 AM 782,563 files served. 19,555 page hits. 20.66% of the total bandwidth.
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What If? 
Saturday, May 6, 2000, 3:00 AM - General
"What if?" is a question that I have been asking myself a lot lately. At this time of graduating from high school, I have been thinking about what would be different now if i had done things differently years and months ago. My life could be significantly different, or exactly the same. At any given point in time there are infinite possibilities yet to come dependant on how I or someone else reacts. This is not necessarily a good or a bad thing. An example is World War II. If Hitler had never come to power, or never been born six million Jews could have lived. Or someone else could have taken power and done the same thing. Or killed off a different group of people. There are also long term results. If six million Jews would have lived, how many descendants would they have today? How would this effect hunger and the economy not only in Germany, but also on a worldwide scale? (Don't think about it too much, it can give you a headache.) As you can see, the possibilities are truly endless and it intrigues me to see how many different ways things could be different and many ways that the present as we know it could be effected. I particularly like to think on a smaller scale, how different people and events effect my own life over both the long and short term. By doing this you can see how each individual that you come in contact with plays a role in influencing the rest of your life. This leads me to ask the question, "Why?" Why is this person with me, what is their significance to my life? I do not always know the answers to these questions. I find comfort not in knowing the answers, but thinking about the question and realizing how amazing that interaction between individuals is.
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